Certified Office Management and Executive Secretary Program
Build strong administrative, communication, and organizational skills for today’s professional workplace.
- Build confidence in client and executive interactions
- Strengthen communication and interpersonal skills
- Handle customer needs and service challenges
- Manage schedules, meetings, and administrative workflows
- Develop leadership presence and problem-solving ability
The program is practical, structured, and tailored for Dubai’s diverse corporate work culture.
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DURATION
20 hours
MODE
Online | Offline | Hybrid
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Course Overview
“Master Office Administration and Executive Secretary Skills — the smart way.”
The Certified Office Management and Executive Secretary Program offers a complete foundation in professional communication, organizational planning, customer service, time management, meeting coordination, administrative operations, and leadership support.
The 20 Hour program designed for office managers, executive secretaries, and administrative professionals who support leadership teams and ensure smooth organizational operations.
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Why Choose the Office Management & Executive Secretary Course in Dubai?
This program helps learners:
- Strengthen communication and interpersonal skills
- Build confidence in client and executive interactions
- Organize workplace activities and information effectively
- Handle customer needs and service challenges
- Manage schedules, meetings, and administrative workflows
- Develop leadership presence and problem-solving ability
Who Should Attend This Course?
- Executive secretaries
- Office managers
- Administrative assistants
- Front-office and customer support staff
- Coordinators handling daily operations
- Professionals seeking career growth in administration
Limited Seats
Claim Your Spot Today!
What You'll Master
Communication & Interpersonal Skills
- Professional telephone etiquette
- Asking effective questions
- Assertive communication
- Listening and hearing skills
- Reading and using body language
- Tone, delivery, and non-verbal messaging
Customer Service Excellence
- Understanding customer needs
- Building rapport
- Removing service barriers
- Demonstrating empathy
- Providing solutions
- Handling complaints
Organization & Time Management
- Professional grooming
- Email and file management
- Task planning and prioritizing
- To-do lists and schedules
- Strategic time allocation
Leadership & Personal Development
- Assertiveness and confidence
- Conflict resolution
- Decision making
- Team collaboration
- Goal setting and multitasking
- Stress management
Meeting & Administrative Operations
- Agenda creation
- Participant coordination
- Minutes of meeting
- Post-meeting follow-up
- Travel management
- Basic accounting flow
- Sales and customer service support
- Negotiations and contract renewals
Career Opportunities
Be tomorrow’s :
- Office Manager
- Administrative Coordinator
- Executive Secretary
- Reporting Analyst
- Administrative Supervisor
- Operations Support Executive
“Your success is our mission!”
Why Acamind Academy?
- KHDA-approved professional training
- Instructor-led sessions with practical scenarios
- Curriculum designed for real workplace applications
- Short, focused 20-hour program with high value
- Located next to ADCB Metro Station, Al Karama
- Suitable for both beginners and working professionals
“We teach. We guide. We stay with you“
Ready to achieve your target professional skills?
Start your career journey with practical training that strengthens your confidence and capability in office administration.
Register Today!
Call/WhatsApp: +971 (52) 1000 655
Email: sales@acamind.ae
FAQs
Do I need prior experience?
No. The course is suitable for beginners and professionals seeking improvement.
Is the course practical?
Yes. Sessions include real scenarios, communication practice, and administrative tasks.
Can I take this course online?
Yes. Both online and classroom modes are available.
What is the total duration?
20 Hours, as shown on page 10 of the curriculum .
Will I receive a certificate?
Yes. A certificate from Acamind Academy is awarded upon successful completion.
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